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Billing - FAQ

1. What payment options does WebHostPage offer?
2. How can I pay if I live in a country other than the U.S.?
3. What is WebHostPage's billing procedure?
4. What do I do if I there is a problem with my billing?
5. Does WebHostPage offer any incentives to pay in advance?
6. I received an email invoice, but I've already given you
    my credit card, what's the problem?

What payment options does WebHostPage offer?


WebHostPage offers several payment options to help suite your needs.  Here's what we allow:

CREDIT CARD (Preferred Method of Payment)

WebHostPage accepts both Visa and MasterCard.

To speed up your order, you can pay with our NEW secure on-line credit card form.

OR print and fill out this authorization form and mail or fax it to us. You can also email billing@WebHostPage.com to request a Credit Card authorization form. We can either fax or email this to you, whichever is more convenient. Upon completion of this form, you can fax it to
+1 (215) 579-0635, or mail it to the address shown below.

CHECK/MONEY ORDER

You can send a check or money order payable in U.S. funds to:

WebHostPage
P.O. Box 1496
Newtown, Pa 18940
USA


Please write your domain name on your check.

How can I pay if I live in a country other than the U.S.?


If you live an a country other than the U.S. then the easiest way to pay is by Credit Card.  We accept both Visa and MasterCard.  We will also accept international money orders as long as they are payable in U.S. funds.

What is WebHostPage's billing procedure?


Below is a general description of WebHostPage's billing procedures.

Payment must be received before your account can be processed.  If its received before the 15th of the month, then it is applied to that month, if it is received after the 15th of the month, your payment will be applied to the following month.

Payment is due on the 15th of every month .

Please be sure to get your payment in on time otherwise we will temporarily take your account off-line.  If your account remains off-line for more than 2 weeks without you sending us a response, we will terminate your account.  There will be a $15 reactivation fee applied if you wish to get your account set back up.

What do I do if there is a problem with my billing?


If there is an error on your invoice, or if you have any other questions/comments/concerns about our billing procedure, please email us at billing@WebHostPage.com.

Does WebHostPage offer any incentives to pay in advance?


We do!  If you pay 12 months in advance, we will give you your 13th month for free!  No refund will be given when paying in advance.

I received an email invoice, but I've already given you my credit card, what's the problem?


There could be a number of reasons for this.  The most common reason for this is because your credit card was declined.  If you receive an email invoice and you are setup on the credit card payments, please email billing@WebHostPage.com and see what needs to be done to clear things up.


   

 

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