Net-Admin - FAQ


Please click on ANY option to find out more information about it.

  • Domain Information
  • Check Disk Usage
  • Email Administration
  • Add POP account
  • Remove POP account
  • Add email alias
  • Remove email alias
  • Add autoresponder
  • Edit autoresponder
  • Remove autoresponder
  • System Scripts
  • Counter
  • WWWBoard
  • FormMail
  • Guestbook
  • Misc. Utils
  • Password Protect Directories
  • Change Passwords
  • Perl Script Checker
  • Log Manager
  • Log Analysis
  • FAQ
  • Domain Information


    Your domain information screen will look like this:

    Misc. Info. (Displays information about your account)

    Current Date: (displays current date)
    IP: (displays your current IP)
    Owners Name: (Displays owners real name)
    Domain Name: (Displays the domain name)
    Owners Email: (Displays owners current email address)
    POP Account Status: (Number of POP accounts) used /  max
    Autoresponder Status: (Number of POP accounts) used /  max

    POP Accounts

    List of currently setup POP accounts.

    Autoresponders

    List of currently setup email autoresponders.

    Email Aliases

    List of currently setup email aliases

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    Domain Information / Check Disk Usage


    Explanation - The Check Disk Usage button under Domain Information will allow you to find out how much disk space you are using.  When left at its default setting, it will check how much space your whole account is taking up. However, you can check disk usage of individual sub-directories also.

    Usage - When you click on the disk usage, net-admin will allow you to enter a directory to check disk usage for.  The default setting is html which will display how much disk space(in megabytes) is being used by all the files and sub-directories within the html directory.  If you have a sub-directory within the html directory called images, and you want to see how much space that sub-directory is taking up, you can enter html/images in the space provided.

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    Email Administration


    Explanation - Email administration allows you to configure email for use with your WebHostPage account.  Just click on the button corresponding to what task you want to perform.

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    Email Administration / Add POP account


    Explanation - A POP account is a fully functional email account.  A POP account consists of a username, a domain name, and a password.  POP accounts will be in the form of your_username@your_domain.com.  The password for your POP account can consist of any combination of letters and numbers up to 8 characters.  It is advised that you choose a password that is a full 8 characters and a combination of both letters and numbers.

    Usage - When you click on the Add Pop Account button, net-admin will ask you to enter your desired pop account.  This can be any combination of lowercase letters and/or numbers up to 8 characters in length.  You will also be required to enter a password twice for verification purposes.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - You will get an error if the passwords you enter do not match, or if you enter a username that is already taken.  If this happens you can use email aliases as a work around.  This doesn't mean that someone else is using the_taken_username@yourdomain.com it means that they are using the_taken_username@their_domain.com .  We are currently working on a fix for this problem and hope to have it done very soon.

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    Email Administration / Remove POP account


    Explanation - The remove POP account feature allows you to remove POP accounts that you have previously created.  You will not be able to modify your default POP account(the first 8 characters of your domain name preceding any .(dot)'s).

    Usage - The remove POP account screen will have a list of your currently setup POP accounts with a check box next to each one.  Select the POP account(s) you would like to remove and click on submit.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - The only error you can get when removing a POP account is one telling you that you didn't select any POP accounts to remove.  To fix this, click on your browsers back button, select the POP account(s) you would like to remove and click on submit.

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    Email Administration / Add email alias


    Explanation - An email alias allows email sent to an email address(the alias) to be forwarded to regular POP account.  Some common aliases you might use are webmaster, support, info, billing, and sales.

    Usage - When you click on the Add email alias button, net-admin will ask you to enter the name of the alias you would like to create.  An email alias can be up to 20 characters in length, and can be any combination of letters and/or numbers up to 8 characters in length.  You will also be required to enter the name of the POP account to forward this email to.  You can have it forward mail to a POP account in the form of username@your_domain.com or you can have it forward mail to any other POP account on the internet like the email account you have from your ISP etc...

    Errors - You will get an error if you leave any fields blank.

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    Email Administration / Remove email alias


    Explanation - The remove email alias feature allows you to remove email aliases that you have previously created.

    Usage - The remove email alias screen will have a list of your currently setup email aliases with a check box next to each one.  Select the email alias(es) you would like to remove and click on submit.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.   Verify that the information is correct and then click on yes.

    Errors - The only error you can get when removing an email alias is one telling you that you didn't select any email aliases to remove.  To fix this, click on your browsers back button, select the email alias(es) you would like to remove and click on submit.

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    Email Administration / Add autoresponder


    Explanation - Email autoresponders generate an automatic reply when email is sent to them.  You have probably used one if you have ever sent email and then received an email immediately after letting you know that your email has been received.   There are several other useful applications for email autoresponders.  You can have it send information about your company to whoever requests it.  It will save you time because you won't have to manually reply to all of the individual emails.

    Usage:

         Autoresponder to create - This can be any combination of lowercase letters and/or numbers up to 8 characters in length.
         Password - The password for your can consist of any combination of letters and numbers up to 8 characters.  It is advised that you choose a password that is a full 8 characters and a combination of both letters and numbers.  You are required to enter this password twice for verification purposes
         Subject -
    This will be the subject line of the email that is sent back to the original sender.
         From -
    This will be the from line of the email that is sent back to the original sender.
         Body -
    This will be the actual body of the email that is sent back to the sender.

    Once you have filled in all of the appropriate fields you will need to click on submit.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - You will get an error if the passwords you enter do not match, or if you enter a username that is already taken.  If this happens you can use email aliases as a work around.  This doesn't mean that someone else is using the_taken_username@yourdomain.com it means that they are using the_taken_username@their_domain.com .  We are currently working on a fix for this problem and hope to have it done very soon.

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    Email Administration / Edit autoresponder


    Explanation - The edit autoresponder feature will allow you to edit the body of the email message the autoresponder sends out without having to remove the autoresponder and create it again.

    Usage - The edit autoresponder screen will have a list of your currently setup email autoresponders with a radio button next to each one.  Select the autoresponder you would like to edit and click on submit.  Once you click on submit, net-admin will bring up a box with the body of your current message.  Edit this accordingly and then click on submit.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - You will get an error if you don't select an autoresponder to edit.

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    Email Administration / Remove autoresponder


    Explanation - The remove autoresponder feature allows you to remove autoresponders that you have previously created.

    Usage - The remove autoresponder screen will have a list of your currently setup autoresponders with a check box next to each one.  Select the autoresponder(s) you would like to remove and click on submit.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - The only error you can get when removing an autoresponder is one telling you that you didn't select any autoresponders to remove.  To fix this, click on your browsers back button, select the autoresponder(s) you would like to remove and click on submit.

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    System Scripts


    Explanation - WebHostPage has created "pre-made" CGI scripts for you so you will not need to deal with programming or installing them yourself.  All you do is enter a few options that you would like and it does the rest.

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    System Scripts / Counter


    Explanation - This counter was designed by WebHostPage.  It offers the ability to choose several different styles of digits to match the style of your web page.

    Usage - On the first page if you haven't added a counter yet, you will notice a the button Add New Counter.

    To create your first counter, click on that button.  It will take you to a page which will require you to enter a few options.  First the style.  You can click on the links at the top to see the different digit styles on both black and white backgrounds.   Use the pull-down menu to select the style you would like.  Second, you need to pick a unique identifier for your counter.  This is just a word to separate this counter from all your other counters(if you use more than one).  Third, enter the starting value of the counter.  Once you have filled out all the fields, push the submit button.   Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.  It will then show you a line of code that you need to place on your web page.  This is where the counter will be.  You need to paste this code as HTML code, not as text on your web page.  This code cannot be broken up over more than one line.

    To modify an existing counter.  If you have created counters previously, there will be a table with your counters listed on the first page.  There will also be two buttons for each counter ID.  The set button can be used to set the counter to any value you would like, and the remove button can be used to remove that counter when you are done with it.

    Errors - You will get errors if you leave any fields blank.

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    System Scripts / WWWBoard


    Explanation - This WWWBoard was taken from Matt's Script Archive.  Thanks goes out to Matt Wright for designing these awesome scripts.  The WWWBoard allows your visitors to post messages to a web page.

    Usage - You will need to configure the following options when creating a WWWBoard.

    Base directory: This is the directory where the wwwboard files will be stored. If you leave it set to the default, the URL to your WWWBoard will be "http://www.yourdomain.xxx/wwwboard". If you aren't already using this directory, then its best to leave it set to the default...
    Title: This will be the title of your WWWBoard...
    Use time: By default, the time will be in the format: day/month/year... If you set this option to yes, the format will be
    day/month/year/hour:minute:second
    Show faq: This option lets you choose whether you want to have a link to the faq on every message page.
    Allow HTML: This option lets you choose whether or not you want to allow people to use HTML in there posts. If it is set to no, then everything inside of <> will not be displayed.
    Quote text: This option lets you choose whether or not you want to quote previous messages when someone does a follow-up post.
    Subject line: This option lets you decide how the subject line will be displayed when someone posts a follow up article.

    When you have finished configuring all of the above options, click on the submit button.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - You will get errors if you do not fill out the form completely.

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    System Scripts / FormMail


    Explanation - This FormMail script was taken from Matt's Script Archive.  Thanks goes out to Matt Wright for designing these awesome scripts.  The FormMail script allows you to setup a web based form that will email you when someone fills it out.   Information included in the form will be included with the email.

    Usage - On the first page all you will notice is a Continue button.  When clicked, this will create a file called formmail.pl in your cgi-bin directory.  On the following page there will be an example button which will give you some example html code that you can use to create a simple form.  You can add to this html code as you would like.

    Errors - For this CGI script you need to have a cgi-bin directory in your html directory.  One is created by default, but if it has been removed, this feature won't work.

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    System Scripts / Guestbook


    Example - This FormMail script was taken from Matt's Script Archive.  Thanks goes out to Matt Wright for designing these awesome scripts.  A guestbook allows your visitors to "sign" your guestbook to let everyone know that they were there.

    Usage - You will need to configure the following options when creating a guestbook:

    Base directory for guestbook:  This will be the location of your guestbook.  If left at the default, the URL for your guestbook will be http://www.your_domain.xxx/guestbook .
    Email address to send guestbook notifications to: 
    Enter your email address here if you want to be notified when someone signs your guestbook.
    Notify you via email when someone signs the guestbook? 
    Select yes if you want to be notified via email when someone signs your guestbook
    Separate guestbook entries with horizontal rule: 
    Select yes if you want guestbook entries to be separated with the horizontal rule line.  This FAQ is separated with horizontal rule lines.
    Entry order: 
    This allows you to choose if you want newest entries to be stored at the top of the page or at the bottom of the page.

    When you have finished configuring all of the above options, click on the submit button.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - You will get an error if you do not complete the form.

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    Misc. Utils


    This section will allow you to perform miscellaneous tasks on your account.

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    Misc. Utils / Password Protect Directories


    Explanation - With this feature you will be able to password protect specific directories.  This password protection applies only to web traffic.  It has nothing to do with FTP.

    Usage - You will need to configure the following options when password protecting a directory:


    Directory to password Protect: 
    This is the location of the directory you would like to password protect.
    Please enter the name of the area to password protect:  
    This will be the name of the area to password protect.  For example, if you want to create a members only model airplane area, this could be the name of your club.
    Username:
    This is the first username you will create for this account.
    Password:
    Enter and verify the password for the above username.

    Please select from the following options:
    Create new password protection for specified directory
        
    select this option when you are creating a new password protected directory.
    Remove password protection from specified directory
        
    select this option when you want to remove password protection from a directory.
    Add specified user to the already existing password protected directory
       
    select this option when you want to add a username/password to a directory that has already been password protected.
    Remove specified user from the already existing password protected directory
       
    select this option when you want to remove a username from a directory that is already password protected.

    When you have finished configuring all of the above options, click on the submit button.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - You will get an error if you do not complete the form.

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    Misc. Utils / Change Passwords


    Explanation - This function will allow you to change passwords for your net-admin account or for an already existing POP account or email autoresponder.

    Usage - The first page will allow you to select from two different options:

    Net-Admin password
         When this option is selected you will be prompted for the new net-admin password.  You will need to enter it twice for verification purposes.  When you have typed in your new password, click on the submit button.   Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.


    POP/Autoresponder password
         When this option is selected, you will be given a list of POP accounts an email autoresponders with a radio button next to each one.  Select the account you would like to change passwords for and then click on submit.  You will then be prompted for the new password.  You will need to enter your new password twice for verification purposes.  Once you have entered your new password, click on the submit button.  Once you click on submit, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - You will get an error if you leave any fields blank or if you enter passwords that do not match.

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    Misc. Utils / Perl Script Checker


    Explanation - This feature will help you debug perl CGI scripts if you are either programming them yourself or if you are just adding one that someone else has already created.  This will tell you if your Perl CGI script is syntactically correct.

    Usage - The first page will ask you for the location to the CGI script you would like to test.  This CGI script needs to be uploaded on the server before you use this utility.  Once you enter the location of the CGI script, click the submit button.  The following page will display the following line if there are no errors:

    cgi-bin/script.pl syntax OK

    If there are errors in the CGI script, it will tell you the line numbers around where the errors are.

    Errors - You will get an error if you do not fill in all of the fields or if you enter an invalid or non-existent filename.

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    Misc. Utils / Log Manager


    Explanation - This feature will allow you to clear your web logs.  Log files for popular sites can get very large.

    Usage - The first page has 3 different buttons.  What they do is listed below.

    Clear Access Log
        
    Click this button if you just want to clear your access log
    Clear Error Log
        
    Click this button if you just want to clear your error log
    Clear Both Logs
        
    Click this button if you want to clear both your access and error logs.

    Once you click on one of the buttons, it will show you the changes that are about to be made and ask for your confirmation.  Verify that the information is correct and then click on yes.

    Errors - N/A

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    Log Analysis


    Explanation - This is just a link to a sub-directory within your main account.   This sub-directory hit statistics of the people that have looked at your site.   This information is parsed with MKStats.  If you get an error when you click on this button, you can just bypass net-admin and go straight to http://www.your_domain.xxx/stats .

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    FAQ


    Explanation - This FAQ will explain how to configure your email client and FTP client to work with WebHostPage.

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